Your wedding day should be the best day of your life, and planning for it should not have to be a trial. Jasmine is dedicated to making your gown purchase as stress free as possible. That's why we only authorize retailers who provide their customers with the ultimate gown buying experience. You may see our dresses advertised online, however, to guarantee excellent customer service and quality (not an imposter) please purchase the dress from an authorized retailer.
While we recognize that there are many ways for you to purchase your gown, including off the rack establishments, mail order catalogs, internet purchasing, etc., the only way for you to ensure that you receive a Jasmine quality experience is for you to purchase your gown in the store of one of our full service, authorized retailers. This quality experience will include:
- The Widest Variety of Services and Options
- Jasmine offers the widest variety of services and options available in the bridal industry, but you will only be able to take advantage of them in the store of an authorized retailer. When you are looking for a specific color, or a change to be made on fabric, size or patterns, only an authorized retailer will be able to help, and ensure that your requests are accurately completed.
- The Ultimate Gown Fit
- Bridal gowns are specially ordered to your measurements, and do not necessarily run at the same size as when you purchase clothes off the rack. By utilizing specially trained sales and alteration personnel, you will be guaranteed that your dress comes in the correct size for you. In addition, to get the ultimate fit for your gown, you will need to have the gown fitted and altered after it arrives by a professional, specializing in bridal wear. Many authorized retailers will provide discounts on these services, but only if you purchase your gown at their facility.
- Everyone tries their hardest to make sure that nothing goes awry with the plans you have made for your wedding day. However, sometimes things go wrong that are beyond anyone's control. When you purchase your gown through an authorized retailer, you will always know just who to go to with any problem you may encounter with your gown. The retailer will be able to check on delivery to forestall any shipping issues before they occur; and authorized retailers have special training on how to place your order so that it comes in just as you have requested. In addition, Jasmine stands behind the quality of any gown that is sold by an authorized retailer. Because we cannot control the handling process of unauthorized retailers, gowns purchased through unauthorized sources are not guaranteed by Jasmine.
Jasmine strongly supports our authorized retailers, and recommends that you purchase your bridal, bridesmaids and mother of the bride gowns through authorized sources. All of our authorized retailers can be found, listed by state and alphabetically by city, in our STORE LOCATOR, or you can call our customer service department at 630-295-5880. We are always ready to help, and we make it our business to give you the perfect gown buying experience.